SO/ Uptown Dubai
Company Employees
Emmah Njenga
Head Concierge - Customer Service Expert
Verified
I’m a customer experience specialist with over 10 years in hospitality and leadership. My background combines hands-on service expertise with team management and a strong focus on creating seamless, high-quality customer interactions. I’ve led service teams, improved operational workflows, and built customer-first cultures that drive satisfaction and loyalty. I’m passionate about solving problems, empowering teams, and delivering exceptional experiences—no matter the platform.More...