Customer Experience & Onboarding Strategist@Freelance | Open to Full-Time Opportunities
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Customer Experience & Onboarding Strategist with 10+ years of experience helping teams streamline processes, improve retention, and scale client success operations. I’ve onboarded 150–200 clients annually, led cross-functional rollouts, and built documentation playbooks using tools like Scribe, HubSpot, and ClickUp. Known for building trust with C-suite stakeholders and turning complex workflows into scalable systems. Currently open to full-time, remote opportunities in SaaS, onboarding, or customer lifecycle strategy.More...
Juanita Williams
Legal assistant/Paralegal@The Novosad Law Group
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As a Legal Assistant/Paralegal at The Novosad Law Group, Juanita Williams has demonstrated exceptional expertise in legal research, drafting legal documents, and managing case files. She has successfully streamlined office operations, enhancing efficiency and productivity. Additionally, her strong communication and negotiation skills have been instrumental in liaising between attorneys, clients, and court officials. Her dedication to maintaining confidentiality and her keen attention to detail have earned her a reputation for excellence in her field.More...