Assistant Manager Customer Experience@Harmons Grocery Store
Verified
Dana Freeman is the Assistant Manager of Customer Experience at Harmons Grocery Store, where she has been instrumental in elevating customer satisfaction scores by 20% over the past year. With a keen eye for detail and a passion for innovative service solutions, Dana has successfully implemented steamlined customer interactions and enhanced service efficiency. Her leadership in training and development has empowered her team to consistently exceed performance benchmarks, fostering a culture of excellence. Dana's commitment to creating memorable shopping experiences has not only strengthened customer loyalty but also contributed to Harmons' reputation as a leader in the grocery industry.More...