Notable Experience
Ursula Pfafferott is an internationally experienced coach, facilitator, and mental fitness expert, blending empathy, structure, and strategy to create meaningful transformation for individuals and teams. As a PQ Certified Coach and an International Coaching Federation (ICF) accredited coach, she has spent over a decade coaching in corporate environments and more than five years in private practice.
With over two and a half years at Positive Intelligence, Ursula has led high-impact programs across Singapore, China, Japan, South Africa, Europe, and North America, empowering leaders and teams to build resilience, improve performance, and prevent burnout. Her approach is rooted in the science of mental fitness—helping clients strengthen their inner Sage while quieting the Saboteurs that drive stress, self-doubt, and resistance to change.
She is known for creating engaging, inclusive learning spaces, whether speaking to C-suite leaders or guiding multinational teams through change. She has delivered keynote presentations for global business networks, led high-impact workshops for Fortune 500 companies, and facilitated international PQ rollouts that have transformed how teams communicate, lead, and adapt.
Education & Certifications
Ursula draws on a diverse portfolio of globally recognized certifications, enabling her to deliver practical, high-impact solutions for corporate teams:
Certified Scrum Master (CSM) – Applies Agile frameworks to help teams navigate change, improve workflow efficiency, and deliver results in fast-paced, evolving business environments.
ICF Certified Coach (ACC) – Upholds the highest global coaching standards, using proven methodologies to drive measurable leadership growth and sustainable behavior change.
PQ Certified Coach (Mental Fitness) – Equips leaders and teams with science-backed mental fitness strategies to improve resilience, focus, and collaboration under pressure.
ORSC Foundations – Relationship Systems Coaching – Facilitates stronger team dynamics by fostering More...