Jovita Carranza is an accomplished Grant Administrator at the Small Business Administration, where she leverages over 15 years of experience to empower small businesses across the nation. Known for her strategic acumen and dedication, she has successfully streamlined grant processes, increasing efficiency by 30% and facilitating over $50 million in funding to support entrepreneurial growth. Jovita's innovative approach and leadership have earned her numerous accolades, including the SBA Excellence in Service Award. Her commitment to fostering economic development continues to inspire her team and drive impactful change in the small business community.More...
Chatnie Powell
Customer Service Manager@small business administration
Verified
Chatnie Powell is a seasoned Customer Service Manager at a small business administration company. With over a decade of experience in the industry, she boasts unparalleled expertise in optimizing customer service operations and driving client satisfaction. Chatnie holds a degree in Business Administration and has a proven track record in managing teams, implementing strategies to improve customer service, and developing effective customer service policies. Known for her exceptional communication and leadership skills, Chatnie is highly proficient at training and mentoring staff to deliver outstanding service. Her passion for helping small businesses thrive is evident in her dedication to resolving customer queries and concerns efficiently and professionally.More...