Kaitlyn Hall is a dynamic General Manager at Massage Envy, where she has successfully led her team to achieve a 30% increase in client retention over the past year. With over 3 years of experience in the wellness industry, Kaitlyn is renowned for her innovative approach to customer service and her ability to foster a motivating work environment. Under her leadership, her clinic has been recognized as a top-performing location in the region, receiving accolades for both client satisfaction and employee engagement. Kaitlyn's passion for holistic wellness and strategic growth continues to drive the company's mission to deliver exceptional experiences to every client.More...