I am an IT Support Engineer/Team Lead with 9 years of experience and I am proficient in promptly troubleshooting and resolving technical issues, minimizing downtime, and maximizing productivity. I am an effective communicator and adapt easily to conveying complex technical concepts to non-technical individuals and fostering positive relationships. Committed to staying updated with industry trends and technologies for innovative solutions. Proactive problem solver with a strong track record of identifying and resolving IT issues. Seeking to leverage technical expertise and interpersonal skills for the success of a dynamic organization in IT support.More...