As a commercial leader at Shangri-la Hotels, Sherif Omar has successfully increased the company's market share and profitability through strategic planning and execution. He has implemented effective sales and marketing strategies, leading to significant growth in customer base and revenue. His leadership has also enhanced team performance, fostering a culture of excellence and continuous improvement. His expertise in contract negotiation and business development has resulted in numerous successful partnersMore...
Sara Nasiri
Assistant Manager Front Office@Shangri-la Hotels
Verified
Sara Nasiri, as the Assistant Manager Front Office at Shangri-la Hotels, you have a crucial role in overseeing the daily operations of the front office, ensuring guest satisfaction, and managing the front office team. Your responsibilities include managing room reservations, coordinating with other departments for room readiness, and handling guest complaints and queries. Your role is vital in providing excellent customer service, which directly impacts the hotel's reputation and success. You also play a key role in training and developing front office staff, ensuring they deliver the highest standards of service. Your leadership and management skills are essential in maintaining a productive and motivated team.More...