Customer Service Training Manager@Sewerage and water board of New Orleans
Verified
Katie LH Dickey is the Customer Service Training Manager at the Sewerage and Water Board of New Orleans. She is responsible for training customer service representatives to ensure they provide the highest quality service to the community. Her role involves developing and implementing training programs, managing customer complaints, and improving customer service procedures. Dickey's work is vital in maintaining customer satisfaction and trust in the company's services. Her efforts contribute to the smooth operation of the company, ensuring all customers' needs and concerns related to water and sewerage services are addressed promptly and effectively.More...