Group Director - Application Engineering and Customer Success
Verified
As a founder or leader of a scaling company, you've likely hit a point where the processes that got you here are starting to break. Customer queries are overwhelming your team, you're not sure which metrics to track, and you know you need to build a robust customer success engine to prevent churn and drive growth, but you lack the senior leadership experience to design the blueprint.
This is where I come in.
I act as a fractional (part-time) Head of Customer Success and Operations for ambitious tech and cleantech companies. I provide the strategic leadership to build the scalable, efficient, and customer-centric foundations you need for your next stage of growth—without the cost and commitment of a full-time executive hire.More...