Experienced customer success and account management professional with a strong background in cloud technologies and enterprise client management. Proven ability to develop and execute tailored onboarding strategies, drive customer retention, and contribute to technical integrations for large-scale
organizations. Skilled in Project Management, Tanzu Kubernetes, Microsoft Azure, and cross-functional collaboration, ensuring seamless deployments and long-term client success. Adept at handling escalations, improving processes, and
expanding team capabilities to enhance the overall customer experience.More...