I’m a versatile and dependable senior operations and service delivery professional with over 25 years of experience spanning logistics, product development, operations management, regional sales, and customer implementation — including the past six years in the SaaS industry.
Throughout my career, I’ve been drawn to environments where things are fast-moving, undefined, or stuck — because that’s where I thrive. I’m known for my ability to bring order to complexity, create clarity where there’s confusion, and build systems that help teams and businesses scale. Most recently, I served as Service Delivery Manager and executive team member at Seamcor, a UK-based software company. There, I was recognised by the founder as a “rare integrator” — someone who doesn’t just talk strategy but builds what’s needed to execute it.
I value structure, delivery, and trust. I believe in keeping things honest and practical — whether I’m working with a development team, a regional client, or a warehouse crew. I’ve always been drawn to roles where reliability matters and follow-through counts. When something needs to get over the line, I take ownership. I’m calm under pressure, committed when others pause, and focused on finishing strong — not just starting well.
My Strengths
Strategic Execution and Operational Integration
SaaS Implementation and Client Rollout
Regional Sales and Customer Relationship Management
Process Optimisation and Quality Control
Stock Management, Forecasting, and Supply Chain Coordination
Managed Services Design and Delivery
Cross-Functional Team Leadership
Remote and Distributed Team Operations
Freight, Warehouse, and Procurement Oversight
Product Development, Specification, and Warranty SystemsMore...