Editor, Content Developer, and Communications Partner
Verified
It's Jess - Editor, Content Developer & Communications Partner
With 5+ years of experience in editing, writing, and client communication, I help individuals and organizations turn rough ideas into polished, professional content. I specialize in editing books, optimizing digital content, and guiding clients through the self-publishing journey with clarity and care.
I’ve coached authors, proofread hundreds of pages, and managed over 85 publishing projects in a single year. My background in education enables me to effectively break down complex ideas and make them accessible, whether in a manuscript, a course, or a marketing asset.
If you need sharp editorial insight, clean copy, or a trusted collaborator to elevate your content, I’d love to connect.
Let’s create something that sounds as good as it should.More...
Jen Shaw
Customer Success Manager
Verified
Jen Shaw is an accomplished Customer Success Manager with over a decade of experience in customer success and service. She has a proven track record of driving customer satisfaction and retention through innovative engagement strategies and personalized support. Passionate about building strong client relationships, Jen is dedicated to ensuring customers achieve their business goals and maximize the value of their investments.More...
My 10+ years in traditional, academic, and hybrid publishing operations allows me to bring a holistic perspective to any content management initiative. Whether you are starting a new publishing company, adding a content development division to your existing enterprise, or restructuring your imprint for operational efficiency, I’m your go-to guy.More...