Keiko Mello is a dynamic Team Leader seeking freelance opportunities and projects. With over a decade of experience in document review process improvements and a passion for understanding the "why" behind processes, Keiko has enhanced both productivity and facilitated scalability for projects and business operations teams. Her empathetic communication and leadership style make her an ideal person to onboard and cross-train others, as well as mentor and foster personal and career growth in her reports. Outside of work, Keiko is an author-illustrator who loves animals, rock music, and cultural dances from around the globe.More...