Sheril Adhiambo is a dedicated Service Recovery Specialist at SBM Bank Kenya, where she excels in resolving complex customer service issues, Data analysis and enhancing client satisfaction. With over eight years of experience in the banking sector, Sheril has a proven track record of implementing innovative solutions that streamline service recovery processes and improve customer retention. Her exceptional communication skills and keen analytical ability enable her to transform challenges into opportunities for growth. Sheril holds a Bachelor’s degree in Public Relations and Communication from St. Paul's University and is passionate about fostering a customer-centric culture within the financial industry.More...
Elizabeth Thumbi
Bank Operations officer@SBM Bank Kenya
Verified
Elizabeth Thumbi is a dynamic Bank Operations and service delivery Officer , where she has been instrumental in streamlining processes to enhance operational efficiency. With over eight years of experience in the banking sector, Elizabeth excels in implementing innovative solutions that optimize customer satisfaction and retention, business growth and compliance of policies and processes. Elizabeth holds a degree in Economics from Egerton University and is passionate about driving sustainable growth in the financial industry.More...
Victor Njeru
Growth Manager@TransFi
Verified
Victor Njeru is the Growth Manager at TransFi, where he spearheads innovative strategies to drive user acquisition and retention. With over eight years of experience in fintech marketing, Victor has a proven track record of scaling startups into industry leaders. He holds a Bachelor's degree in Commerce from Nairobi University. Outside of work, Victor is passionate about sustainable farming, and sports economy.More...