SASSFA - Southeast Area Social Services Funding Authority

Company Employees

Lisa Petarra

Call Center Agent @FEMA

Verified

Lisa Petarra is a dedicated Call Center Agent at FEMA, where she excels in providing compassionate and efficient support to individuals affected by natural disasters. With over five years of customer service experience, Lisa has become known for her exceptional problem-solving skills and her ability to remain calm under pressure, ensuring that her customers receive the assistance they need promptly. Her commitment to continuous improvement has led her to spearhead several initiatives aimed at enhancing call center operations and customer satisfaction. Outside of work, Lisa is passionate about her small business and volunteers with a local high school wrestling team where she is their team mom as well as the director of their wrestling club.More...