Versatile and results-oriented leader with over 20 years of experience spearheading operations, program delivery, and process optimization across technology, SaaS, and telecommunications industries. Proven ability to lead global teams, drive business outcomes, and enhance customer experience. Adept at managing complex vendor ecosystems, financial oversight, and enterprise-scale service delivery.
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Core Competencies
Program Management • Business Operations • Financial Management • Vendor Management • Process Improvement • Customer Experience • Agile/Scrum • Cross-Functional Leadership • SaaS Operations • Change ManagementMore...