Kermeshea Evans is a seasoned professional in the field of customer relationship management (CRM), presently holding the position of Senior CRM Manager. With a career spanning over a decade, she has accumulated extensive expertise in strategizing and implementing CRM solutions that drive customer loyalty and business growth. Kermeshea is known for her ability to harness data-driven insights to refine customer experiences and engagement. Prior to her current role, she held various positions where she led cross-functional teams and successfully increased customer retention and satisfaction. Kermeshea holds a degree in Business Administration and continues her professional development through various industry-related courses and seminars. Known for her strategic thinking and strong leadership skills, she continues to make significant contributions to the CRM industry.More...