Toby Nelson
Customer Success & Operations Leader | Driving Growth, Engagement, and Operational Excellence
A proven leader with expertise in scaling startups, driving customer success, and achieving measurable results. With over a decade of experience across recruitment, SaaS, and customer success, I specialize in building high-performance teams, enhancing user experiences, and fostering business growth.
Key Achievements:
Business Growth: Pivoted Be ROTA LTD’s business model, achieving £250,000 ARR in 12 months; led the company through to acquisition in 2022.
Customer Success: Scaled client engagement systems as Director of Customer Success and delivered consecutive YoY EBITDA growth at TTM Healthcare Solutions.
Freelance Advisor: Helped startups optimize customer retention frameworks through coaching via Sales Impact Academy and personal consultancy.
Why Partner With Me:
I thrive in dynamic, fast-paced environments, leveraging strategic vision and a customer-first mindset to deliver impactful results. From enhancing user engagement to streamlining operations, I bring the expertise startups and scale-ups need to unlock growth and success.More...
Sai Sinnaiah
Headhunter@Carnaby & Knight
Verified
With 11 years in executive search, in-house talent acquisition & consulting, I’ve helped over 120 companies across Technology, Product, Sales & Legal secure high-impact talent.
Worked exclusively with start-ups as an Internal Head of Talent for 6 years. From Pre-seed to Series B.
In addition to hiring for Fortune 500 companies as a 3rd party Headhunter.More...
Poppy Canning
Marketing Contrctor@Popsco
Verified
✨ Marketing strategist for the bold, the brilliant, and the busy.
I’m Poppy — a UK-based marketing partner helping founders, startups, and small-but-mighty teams build brands with personality and purpose. Whether you’re launching something new, cleaning up your messaging, or getting serious about visibility, I step in as the kind of marketing brain you wish you had in-house.
From smart content strategy and SEO that actually converts, to scroll-stopping social posts and thoughtful brand storytelling — I’m here to make the magic happen. You’ll find me working with impact-driven businesses across sectors like tech, wellness, events, sustainability, and SaaS.
🧠 Strategic by default
🛠 Hands-on by design
💬 Human, always
Let’s build something brilliant, and make sure the world knows about it.
popsco.uk | Open to new collaborationsMore...
Siobhan Daukes
Chief of Staff / Business Manager / Strategy@make shit happen
Verified
Siobhan is a Chief of Staff with over 20 years of operational & commercial experience making magic happen across agencies, tech startups & small businesses.
She’s the ultimate momentum-maker, helping CEOs, founders & leadership teams get out of their own heads, get sh*t done, & have fun while doing it!More...