Software Quality Assurance Lead@MSA - The Safety Company
Verified
• Built and scaled a high-performing QA chapter, aligning quality strategy across multiple teams and products
• Introduced standardized QA processes and best practices, improving test coverage and delivery consistency
• Established automation strategy (UI, API, performance), reducing manual effort and accelerating release cycles
• Mentored and coached QA engineers, raising overall skill level and enabling career growth within the chapter
• Implemented quality metrics (e.g., defect leakage, CFR), enabling data-driven decision making
• Drove shift-left testing culture, improving early defect detection and reducing production issues
• Supported critical product initiatives (e.g., device + ecosystem testing), ensuring reliability in safety-critical systems
• Collaborated with cross-functional leaders to integrate QA into CI/CD pipelines and DevOps workflows
• Contributed to organizational QA strategy, including international teams and new market setups (e.g., South Africa)More...