CORE COMPETENCIES
SOFT SKILLS
EDUCATION
Master of Technology (M. Tech.) (C.S) RGPV University | 2021
Master’s in Computer Application (MCA) | Karnataka State Open University | 2016
Bachelors in Computer Science | Pride Institute, Periyar University | 2009
CERTIFICATIONS
CCNA (CSCO id 11838270), GCP & VMware certified
COURSE
Jetking Certified Hardware and Networking Professional Premium (JCHNPP) Course
PROFILE SUMMARY
Currently working as Manager, IT Infrastructure at SA Technology Software Pvt. Ltd.
Ensured Service Level Agreement (SLA) adherence, established a 24X7 handover mechanism, mandatory escalation metric and delivery support based on Information Technology Infrastructure Library (ITIL) & Capability Maturity Model Integration (CMMI) methodologies.
Re-oriented IT Service Management methodologies to ensure improved focus on functional expertise and delivery of business critical services.
Maintained key program performance data for evaluations to support key decision-making program performance analysis
Worked closely with third-party vendors and contractors to manage and coordinate projects with the business units and other IT departments, where necessary.
Delivered large-scale, complex programs with a focus on technology transformation; collaborated with leadership teams to evaluate technology challenges.
Skilled at maintaining the integrity and reliability of the global datacenter and cloud infrastructure.
Expert at determining the technology roadmaps and strategic direction of IT core infrastructure; running the operations of the Application Hosting Services on-prem and in the cloud, negotiating contracts and designing solutions for the application hosting to meet the business requirements for availability, resilience and performance.
Skilled in managing VMware ESXi, Windows/Linux servers, Cisco IP Networks, systems administration, cloud platforms (AWS, Google Cloud, Azure), and hardware supMore...