I am a highly experienced Operations and Logistics Specialist with a strong background in streamlining processes, managing end-to-end brokerage operations, and improving organizational efficiency through strategic SOP development and comprehensive training documentation. With over 8 years of experience across diverse industries—including freight brokerage, intermodal logistics, and customer service—I bring a proven ability to coordinate cross-functional teams, optimize workflows, and support company-wide initiatives remotely.
Skilled in Microsoft Office, CRM systems, Tableau, and data analysis, I thrive in fast-paced, remote environments where clarity, consistency, and effective communication are key. My passion lies in building scalable systems, enhancing team performance, and empowering organizations through structured onboarding and clear procedural guidance.More...