Alicia Schwanke is a seasoned professional with extensive experience in customer service. Currently, she holds the position of Senior Customer Service Representative, demonstrating her skills in problem-solving, communication, and customer relationship management. Alicia is known for her ability to handle complex situations with ease, ensuring customer satisfaction at all levels. Her career has been dedicated to improving customer experiences, building customer loyalty, and enhancing business-customer relationships. Alicia's expertise extends to areas such as process improvement, team leadership, and customer service training. Throughout her career, she has shown an unwavering commitment to providing exemplary customer service.More...