Career in development in companies of different sizes and segments, working since 2018 in the management, operation and control of product design routines, team leadership and area optimization. Strong experience in analyzing needs, building journeys, conducting projects to improve user experience, creating prototypes and aligning with the Development and Product areas. Extensive experience in monitoring performance indicators (KPIs), identifying opportunities for improving processes, and planning strategies and actions with teams, leaders and C-Levels. Mastery in building relationships with distributed and multifunctional teams, with a strong inclination towards teamwork, people development, conflict management and collaborative problem solving. Availability for travel in Brazil and abroad.More...