Restaurant SA has experienced significant growth in the past year and is poised for continued success. However, to maintain this momentum, we need to invest in our employees' training and development. Our analysis shows a need for improved customer service skills, food safety knowledge, and management training across all our branches. The proposed training plan includes on-the-job training, e-learning modules, and workshops. This plan aims to enhance our employees' skills, improve service quality, and ultimately, increase customer satisfaction and retention. We believe that this investment in our employees will yield significant returns in the long run.More...