Andy Coghlan is the Founder and Partner at CX Strategy, a company focused on enhancing customer experience strategies for businesses. With his extensive experience in the field, he has developed a keen understanding of the customer journey and how to optimize it for increased satisfaction and business growth. His expertise includes areas such as customer journey mapping, customer engagement, and digital transformation. Coghlan's leadership at CX Strategy is marked by his commitment to delivering innovative and effective solutions that meet the unique needs of each client.More...