Sr. Program Manager | Certified Scrum Master | Chief of Staff
Verified
š» ABOUT ME
š Hey, I'm Khelsy(she/her/hers š³ļøāš). Bridging vision and execution with data-driven precision is my superpower! Your go-to partner for navigating complexity, aligning teams and strategy, and delivering impactful results. ā”
Expert in Strategic Planning, Process Optimization + Change Management
šš»āāļø WHO I AM
š§ Emotionally Intelligent Introvert
šŗ Cross-Functional Connector
š¦¾ Gallup Strengths: Restorative, Relator, Futuristic, Ideation, Intellection
š Enneagram Type 4
š Life-Long Learner
šŖ¼ Curious + Adaptable
š“ Horse Girl
š HIGHLIGHTS
š Led digital transformation planning, securing $1M funding for phase one. Projected 25% improvement in customer engagement over two years.
š Orchestrated multi-terabyte CRM migration for 1M+ users. Drove $10M+ revenue in first year, enhancing customer experience and relationships.
š Implemented OKR framework, saving 200+ hours monthly and $115,000 over two years.
š Established resource bench strategy, reducing project lifecycles by 3 weeks. Decreased developer replacements from 10 to 2 monthly, saving $2M annually.
š Implemented KPI framework, increasing daily output by 10%, reducing monthly expenses by 20%, and improving client satisfaction from 4.2 to 4.7/5.
š Led organizational change efforts, boosting employee engagement scores by 40% (50-point increase) in 12 months.
š¾ SKILLS + EXPERTISE
Tableau | Excel | Jira + Jira Align | OKRs | KPIs
Certified Scrum Master | SAFe | Kanban | Lean Six SigmaMore...