I work as a Sales & Marketing Director, where I focus on understanding customer behavior, building trust, and using a more customer-centered approach to sales. My work involves strategy, client communication, and making sure messages are clear, relevant, and effective.
I also have experience working as a call center agent, which helped me develop strong communication skills, handle different types of customers, and stay calm and solution-focused in fast-paced situations.
Alongside this, I have over five years of experience teaching English to students of different ages. This has strengthened my ability to explain ideas clearly, adapt to different people, and communicate with confidence.
I’ve also worked with transcription and audio annotation tasks, where attention to detail is essential. I’m comfortable working with natural, conversational audio, including different accents, overlaps, and filler words, and I focus on keeping transcripts accurate and easy to read.
I’m organized, reliable, and consistent in the quality of my work.More...