I am a passionate and analytical professional, with over 10 years of experience in customer service. As a Product Support Analyst, Customer Support/Service Analyst, and Client Services expert, I have successfully worked with clients from all over the world.
I am a proven problem-solver and a master of various customer support systems, including IT processes, troubleshooting, and issue resolution. They have a remarkable track record of high customer satisfaction, meeting Service Level Agreements and are dediMore...