Seven years building the systems that sit between raw financial data and the decisions that actually get made. Most of that time in Egyptian fintech — building reconciliation engines, CFO dashboards, and transaction monitoring tools that replaced manual processes people had given up fixing.
The work that changed things: I replaced a three-day manual bank reconciliation process with an automated Power BI model connected directly to Oracle EBS. Month-end reconciliation effort dropped by 80%. Close review cycles shortened by 35%. These were not incremental improvements — they were the kind of changes that free a team to do analytical work instead of data maintenance.
Key things I have shipped:
▪ End-to-end Python + Power Automate reconciliation pipeline — cut 80% of monthly manual effort at AMAN Holding
▪ CFO financial dashboard suite (revenue, expenditure, actual vs plan) — now used in weekly executive reviews
▪ Bank reconciliation model in Power BI connected to Oracle EBS — three days to under one hour
▪ Transaction monitoring rebuild with exception-flagging logic — 35% reduction in third-party resolution time
▪ GP profitability models segmented by industry, region, and banking partner — adopted by commercial leadership for pricing decisions
The finance background is not decorative. Seven years of AP, GL, month-end close, and Oracle EBS operations mean I understand the business logic before writing the first query. That combination — domain depth and technical output — is what makes the tools actually stick.
Core stack: Power BI (Desktop + Service), DAX, Power Query, SQL, Python (Pandas, NumPy, Scikit-Learn), Power Automate, Oracle EBS.More...
Hossam Abdalla
Managing Director & Founder
Verified
Outsourcing | Customer Experience | Customer Journey/Transformation Expert
A results-driven leader with 20+ years of diversified experience in Contact Centers, Customer Service, Project Management, Vendor Management, Customer Journey/Experience, and Field Operations. With a Proven ability to manage teams from (15 to 3000+ employees) and oversee the complete Project Management lifecycle, from strategic planning and KPIs to UAT and business-as-usual.
My journey has spanned various Ops functions, uptil general management of companies and countries/regions in few of the prestigious organizations in this field such as Teleperformance, Lenovo, Western Union, Ministry of Telecommunication “Qatar”, Etisalat & Raya Customer Experience. This Journey includes Talent management, Employee Relations/Retention, Performance Management, Organizational development, P&L management.
Major understanding of Governments to Citizens/Inhabitants shared services, helping citizens to navigate their way better through government services and easining processes of benefiting from these services.
This extensive background has equipped me with a deep understanding of the complexities and challenges businesses face in managing their customer interface/lifecycle/journey and enabled me to engage/enhance various business models to secure the needed profitability and cost efficiency for organizations.
Currently, I specialize in providing tailored customer experience/centricity solutions to organizations seeking to optimize their customer practices, enhance journeys and drive business success. My approach is rooted in data-driven insights, industry best practices, and a commitment to delivering sustainable solutions that align with organizational goals. With a proven outcome suiting global benchmarks of market expansion successfully penetrating new countries/regions, with achieving a “X” revenue increase, “X%” improvement in operational cost efficiency and a “X%” CAPEX reduction.
My experience across multiple industries—from Telecoms and AvMore...
Bassant Adel
Executive Assistant@kasrawy Group
Verified
Bassant Adel is the Executive Assistant at Kasrawy Group, where she plays a pivotal role in supporting the executive team and streamlining operations. With over five years of experience in administrative management, she excels in coordinating complex schedules and enhancing organizational efficiency. Bassant holds MBA in Financial Management from The Arab Academy for Management, Banking and Financial Sciences, which underpins her strategic approach to problem-solving. Outside of work, she is passionate about research and providing Support.More...