I am the Reception & Membership Manager at Ramside Estates Ltd, where she leads the ProShop team and oversees a 1000 strong Golf Club Membership With more than 30 years of hospitality experience, I have built a reputation for delivering seamless guest journeys and driving membership growth through data-led insights and personalised service. I have introduced systems that have improved response times and increased member retention year on year. I am known for my calm leadership style and collaborative approach. I do the buying for the proshop and use B2B platforms . I work closely with operations, marketing, and events teams to ensure every visitor experience reflects Ramside’s premium brand standards.
I do daily figures / banking for The Golf Club and Entertainment Centre The Pin, liaising with the accounts team, I send Daily and weekly figures to the relevant departments and the MD.More...