Issabella Murungi is a dedicated Customer Service Associate with over five years of experience working with people. Known for her exceptional problem-solving skills and empathetic communication, she consistently enhances customer experience within the hospitality industry. A graduate of the International Hotel School located in Cape Town, South Africa, with a diploma in Hotel Management, Issabella is passionate about leveraging technology to improve customer experiences. In her free time, she enjoys volunteering at local painting and exploring new hiking trails.More...
Nosipho Primrose Ndlovu
Cafe Supervisor@The Crossing Church
Verified
I am a dedicated hospitality professional with expertise in café operations, front office management, food and beverage service, and virtual assistance. I hold certificates in Professional Cookery and Hospitality Management, which have provided me with a strong foundation in customer service and operational efficiency.
My experience includes working as a receptionist, culinary Intern, food and beverage intern, and front office intern, allowing me to adapt to fast-paced environments while ensuring high-quality service. As a café operator, I oversee daily operations, maintain health and safety standards, and strive to create an exceptional guest experience.
In addition to my hospitality background, I have developed strong virtual assistance skills, handling tasks such as pipeline coordination, document preparation, inbox and calendar management, and research. I am also continuously learning and have recently expanded my knowledge in machine learning to explore ways technology can enhance business operations.
I am passionate about efficiency, attention to detail, and delivering outstanding customer experiences, and I thrive in roles that allow me to combine organization with service excellence.More...