With over a decade of experience spanning customer experience, strategic partnerships, event production and digital marketing, I thrive at the intersection of creativity and business development. My journey includes managing high-performing teams, spearheading partnerships with industry leaders like Ford, Meta, AMEX, and Atlantic Records, and producing events for iconic platforms like SXSW and A3C.
As Head of Partnerships and Customer Experience at Kolkata Chai Co., I drove over $100K in revenue by building strategic partnerships with global brands like TikTok, Uber, and Instagram, while optimizing customer journeys across ecommerce and in-store channels. I developed the brand’s first operating procedures, launched international support programs, and created loyalty initiatives that enhanced retention and long-term growth. My efforts directly contributed to the company’s expansion and customer satisfaction.
As the Founder of Rhooms LLC, I have managed talent such as Don Knock, Anik Khan, and Made Rich, and have produced events for renowned platforms like SXSW, A3C, and the All About Us Festival. My work has included creating stages for artists like Slick Rick, Musiq Soulchild, Ty Dolla Sign, Vince Staples, Crystal Waters, Westside Boogie, A$AP Nast, G4SHI, Sango, G Perico and more, while fostering community engagement through strategic partnerships with brands like Revolt, Vice, and Reebok.
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