Halli is currently the CEO and Co-Founder of Quincy, a CPG product that launched in 2024. Prior to building, scaling, and fundraising for her company, Halli was a leader in Customer Success, Experience, and Support at high-growth startups.
She has experience not only as a customer service specialist and account manager, but also in building and scaling customer service, account management, and retention teams. She's onboarded call centers, trained agents, and grown teams from 1 hire to over 25 individuals across various skillsets.
She also has experience building the best-in-class tech stack needed to support customer support teams and businesses.More...