Laura Gardner is the accomplished Director of Human Resources at Quality Insights, a leading healthcare improvement company. With an impressive career spanning over two decades, she has a proven track record in HR strategy and management. Prior to her role at Quality Insights, Laura served in various HR positions in several reputable organizations, demonstrating her capability to align HR initiatives with business objectives. Her areas of expertise include talent acquisition, performance management, and employee relations. Laura holds a degree in Human Resources Management, positioning her as an authority in her field. Her passion for creating a positive work environment and her commitment to employee development and satisfaction are key to her success.More...
I'm an engaging and results-oriented healthcare operations professional with a proven track record in managing complex projects, streamlining processes, fostering collaboration, and ensuring regulatory compliance. I excel at leading and executing projects that boost operational efficiency and meet all regulatory requirements. I'm also skilled at implementing process and technology improvements to enhance data accuracy and workflow. I am skilled at building relationships and engaging stakeholders to achieve strategic goals. My analytical skills allow me to identify root causes of problems and develop effective solutions.
My achievements include increasing organizational government reporting compliance by 85% across four states, leading the successful transition from paper to electronic documentation in 175 facilities in 14 states, and securing multi-million-dollar Medicare contracts. Under contract with Medicare my team exceeded all performance expectations. I've also established and led a multi-agency, cross-functional coalition to improve patient transportation services for all dialysis patients in the city of Philadelphia PA and developed organization-wide patient care planning and physician rounding systems. Additionally, I've provided expert consultation and education on healthcare regulations to renal professionals and professional organizations.
Beyond my core competencies, I thrive in remote work environments and possess proficiency in various healthcare administration technologies. I'm also an enthusiast for the potential of artificial intelligence within the healthcare industry currently earning AI certifications.More...