QE
Quail Electronics
Company Employees
Karin Grzelak
Customer service specialist @Quail Electronics
Verified
Quail Electronics has performed well in the past quarter, with customer satisfaction levels improving by 15%. This is largely due to the implementation of new customer service protocols and the use of advanced software tools. However, there have been several complaints regarding delayed responses and technical issues with our online support system. We aim to address these issues in the upcoming quarter by investing in system upgrades and additional training for our customer service team. The goal is to improve response times and ensure a seamless customer experience.More...