Jonathan Jones, as an IT Support at PwC PricewaterhouseCoopers, plays a critical role in maintaining the company's IT infrastructure, ensuring all systems are functioning optimally and securely. His responsibilities include troubleshooting technical issues, providing user support, managing software and hardware installations, and implementing IT policies and procedures. He plays a crucial role in the company's overall productivity and efficiency by ensuring minimal downtime and maximum IT system performance. Given the rapidly evolving technology landscape and the increasing risks of cyber threats, his role is increasingly important in ensuring the company's IT systems are secure and up-to-date.More...