Paralegal, Director of Customer Success@Putzel Operations LLC
Verified
Experienced and bilingual paralegal with over 15 years of legal, administrative, and client service expertise, specializing in asset protection, real estate transactions, and estate planning. Proven track record of success in both law firms and entrepreneurial ventures, with demonstrated strengths in legal operations, client relationship management, team leadership, and process optimization. Currently serving as Director of Customer Success and Legal Services at a national legal services firm, managing a remote legal team, training new hires, and enhancing client experiences through system improvements and case study initiatives. Also a business co-owner with hands-on experience in operations, inventory, and bookkeeping. Fluent in English and Spanish, with cross-border experience in the U.S. and Mexico.More...