Previously as Project & Service Manager at Pureflow Inc., I oversaw both service operations and customer projects, ensuring that installations, testing, and training are delivered seamlessly. I have implemented reporting systems to improve scheduling efficiency, enhanced training programs for technicians, and strengthened collaboration between service teams and corporate offices. These efforts have directly improved service quality and client satisfaction.
At AISCO Metallizing Corporation, I transformed an underperforming plant into a profitable operation by improving quality standards, rebuilding customer trust, and expanding services. Within five years, I increased annual sales from $75,000 to $700,000 by introducing new metallizing repair procedures and developing strategic relationships with key clients such as Horsburgh & Scott and Ashta Chemical. These partnerships not only resulted in repeat contracts but also reinforced the company’s reputation as a reliable solutions provider.
What distinguishes my career is a combination of technical expertise in metallizing repair and strategic leadership in operational growth. From leading ISO-9001 certification at Equipment Merchants International to orchestrating multimillion-dollar manufacturing projects for Ford and John Deere, I bring a track record of innovation, process improvement, and client-focused results.More...