Ryan Wenzel is a dedicated Senior Application Support Analyst at Summa Health, where he excels in optimizing healthcare IT systems to enhance employee productivity and patient care. With over a decade of experience in application support and a knack for problem-solving, Ryan ensures seamless software operations across the organization. Outside of work, he is an avid Media Director at his local church and enjoys audio and video editing and production. Ryan holds a Bachelor’s degree in Information Technology from Ohio State University.More...
Karin Grzelak
Customer service specialist@Quail Electronics
Verified
Quail Electronics has performed well in the past quarter, with customer satisfaction levels improving by 15%. This is largely due to the implementation of new customer service protocols and the use of advanced software tools. However, there have been several complaints regarding delayed responses and technical issues with our online support system. We aim to address these issues in the upcoming quarter by investing in system upgrades and additional training for our customer service team. The goal is to improve response times and ensure a seamless customer experience.More...