KOUAME N'GUESSAN is an experienced hospitality and business operations manager based in Côte d’Ivoire. He is currently Operations Manager at Golden Palace Hotel in Grand-Bassam, where he oversees daily operations, service quality, and client satisfaction. Bilingual in French and English, Benjamin also provides translation and office management services in his spare time. Passionate about leadership, customer service, and innovation, he is engaged in entrepreneurial projects such as sustainable agribusiness.More...