As a Project Manager, I have successfully led and executed numerous client-facing advertising, communication, and marketing campaigns, consistently achieving strategic objectives and client satisfaction. My experience includes managing and optimizing Meta Ads, Google Ads, and other paid advertising campaigns. Additionally, my role as a Case Manager and Property Damages Specialist at a legal firm significantly strengthened my negotiation, detailed analysis, and client relationship management skills, where I handled customer complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution. I am adept at strategic planning, risk management, and team leadership, enabling me to effectively balance creativity and structured execution. My responsibilities have included managing project timelines and budgets, identifying issues and risks throughout processes, defining scope for process improvement and KPIs, and developing and implementing mitigation strategies. My strong communication abilities have been key in establishing lasting relationships with clients and stakeholders, ensuring project success and enhancing organizational efficiency.More...