Social Media Operations Manager@Providence health system
Verified
I am a certified Project Manager with extensive experience in leading diverse projects, ranging from implementation to program management. Over the years, I have successfully managed and executed numerous initiatives, demonstrating my ability to drive projects to completion with efficiency and excellence.
Currently, I serve as the admin and program manager for our Social Media Management Tool, where I oversee the administration, reporting, and analytics, ensuring the tool's optimal performance and aligning its capabilities with our broader social media strategy.
In addition to my project management expertise, I have built and led social command centers that encompass social monitoring, response, and listening programs. These command centers have been pivotal in enhancing our social media presence, enabling us to engage with our audience effectively and respond to their needs in real-time.
My professional journey is marked by a commitment to innovation, strategic thinking, and collaborative leadership, which have collectively contributed to the success of our social media initiatives and overall organizational goals.More...