Proactive Dealer Solutions is maintaining a stable growth trajectory, leveraging advanced technologies to enhance its BDC operations and customer service. The integration of AI and machine learning has significantly improved our data analytics, leading to more targeted marketing strategies and increased sales. Cybersecurity measures have been enhanced, ensuring the safety of our clients' data. However, there are opportunities for further technological advancements, particularly in the areas of cloud computing and automation. Additionally, the ongoing global chip shortage has had an impact on our automotive dealership clients, which may affect our short-term operations.More...