Executive Summary:
As the Director of Continuous Improvement at Priceline, Jaime Anderson, you have a pivotal role in streamlining processes and enhancing productivity. This month, our focus was on optimizing the customer service process and enhancing the user interface of our website and app. The customer service process has been revamped with a new AI chatbot to address common customer queries, reducing wait times by 30%. The user interface of our website and app has been redesigned to be more user-friendly, leading to a 20% increase in user engagement. We continue to identify areas of improvement to ensure operational efficiency and customer satisfaction. We are also exploring opportunities for technological advancements to stay competitive in the market.More...
Jacinta Austin
Marketing Manager@International Union of Painters and Allied Trades
Verified
I’m Jacinta Austin, a **Freelance Marketing Strategist** passionate about helping brands elevate their digital presence through **social media, paid advertising, content creation, and data-driven marketing strategies**. With a **Master’s in Business (Marketing)** and years of experience across industries like **real estate, health & beauty, cryptocurrency, and SaaS**, I specialize in crafting high-impact campaigns that drive engagement and business growth.
Currently, I serve as the **Marketing Manager at IUPAT**, where I developed and implemented the organization’s **first-ever marketing plan**, enhancing brand visibility and refining digital strategies. As the **Founder of Austin May Marketing**, I’ve worked with businesses to optimize their marketing efforts, increase audience engagement, and maximize ROI through targeted strategies.
My expertise includes **social media management, performance marketing, lead generation, and brand storytelling**. I thrive on helping businesses connect with their audience and create meaningful, results-driven marketing campaigns.More...
Brian Wittman
Creative Director@ipw
Verified
Founding Creative Director @priceline.com
Direct Response expert
InventorMore...
My achievements in Administrative Support include exceptional organizational skills, proficiency in various office software, and a proven track record of managing office operations smoothly. I have successfully handled multiple administrative projects, demonstrating my ability to multitask and prioritize effectively.More...