Presbyterian Health Plan continues to prioritize patient care and support, with medical social workers like Alicia Lucero playing an integral role. Alicia's work in providing psychosocial support to patients and their families, coordinating patient care plans, and linking patients with necessary resources has significantly contributed to improving patient outcomes. Her expertise in navigating complex healthcare systems and advocating for patients' rights and needs has been instrumental in enhancing patient satisfaction. The company acknowledges Alicia's commitment and dedication to her role and aims to continually support her in delivering the highest quality of care.More...
Troy Runck
IT Project Manager@Presbyterian Healthcare Services
Verified
Luke Zancanaro
Head of Customer Success
Verified
I am passionate about delivering the best possible experience to my clients to ensure they are obtaining their desired outcomes while increasing revenue and reducing churn.
As the first employee at ClockShark I was involved with all aspects of growing a new software company. During the first two years I led the team that provided sales, support and customer success to our customers. Once ClockShark found product market fit, we needed to specialize so we brought on a sales specific leader and I shifted all my attention to overseeing the Customer Success and Customer Support teams. In late 2021 ClockShark was acquired and now is part of the simPRO group of companies.
Some of my key achievements with ClockShark include:
-Growing company from 400 customers to over 9000
-Helping company go from bootstrap startup to acquisition
-Building out Support and Customer Success teams from the ground up
-Working with employees to make sure they get promoted and grow in their careersMore...
Janah Bolus
Registered Nurse@St. Luke's Health System
Verified
A BSN graduate since 2009 with over 10 years experience in various acute care setting, especially in ICU. Prior to actively working as an RN in the US, I was a medical assistant & also a YouTuber/influencer focusing on lifestyle & beauty while maintaining a blog. Now, I’m a virtual ICU nurse supporting multiple ICU departments within a health system.More...
Tim Buxton
AVP, Risk Adjustment & Coding@Annova Solutions
Verified
Twenty-five year subject matter expert, educator, and consultant in US healthcare billing and coding, compliance, Risk Adjustment, Value-Based Care, HEDIS/Quality Measures, Revenue Cycle Management and more. I have a wealth of knowledge on Medicare, Medicaid, the Affordable Care Act, HIPAA, and related healthcare management arenas. Having worked and learned in provider organizations, health plans, and on the vendor side, I can approach challenges with an all-around view.More...
Fabiana Montanez
Product Manager@PSC Biotech
Verified
As a Product Manager at PSC Biotech, I have successfully led and executed multiple product launches, consistently achieving and exceeding sales targets. I have demonstrated exceptional skills in product development, strategic planning, and cross-functional team leadership. I have also significantly improved product lifecycle management, contributing to the company's growth and profitability. Additionally, I have been instrumental in enhancing customer satisfaction through effective product improvements and innovative solutions.More...