As a results-driven Chief Operations Officer with an MBA and Business Intelligence Analyst certification, I specialize in optimizing operational processes and driving organizational success. I have extensive experience managing cross-functional teams, overseeing day-to-day operations, and ensuring the seamless execution of strategic initiatives. My role includes setting operational goals, streamlining workflows, and implementing data-driven decisions to enhance efficiency. With a background in grants management and operations coordination for a university, I excel at budgeting, compliance, and managing key performance metrics. I also leverage my customer service experience in the hospitality industry to foster strong relationships and improve client satisfaction.More...