Tae Ray, as the Lead Product Designer at Monks, spearheaded the redesign of the company's flagship product, resulting in a 35% increase in user engagement and a 50% reduction in customer churn within the first year. Under Tae's leadership, the design team won the prestigious Red Dot Award for their innovative approach to user-centric design. Tae also implemented a groundbreaking design thinking workshop that has since become a staple in Monks' onboarding process, fostering a culture of creativity and collaboration. Additionally, Tae's mentorship program has successfully developed over 20 junior designers, many of whom have advanced to senior roles within the company.More...