I've successfully established and led the customer success department at various organizations. I've implemented strategies that significantly improved customer satisfaction and loyalty. I've also played a key role in driving product adoption and usage, resulting in increased customer retention rates. Furthermore, I've effectively managed cross-functional teams to ensure customer issues are resolved promptly, thereby enhancing the overall customer experience.More...
Beaux Blackwood
Senior Technical Recruiter@ZRG Partners
Verified
- Startup headhunter, scaled a YC company from 7 to 70 which was acquitted by Google.
- Experienced in high volume recruiting for late stage and public companies, like Etsy, LinkedIn, and Policygenius.
- Experienced in building a recruiting strategy, implement a hiring system (data & reporting, structured interview plans and closing negotiations)
- Skilled in sourcing unique and diverse talentMore...