Toby Nelson
Customer Success & Operations Leader | Driving Growth, Engagement, and Operational Excellence
A proven leader with expertise in scaling startups, driving customer success, and achieving measurable results. With over a decade of experience across recruitment, SaaS, and customer success, I specialize in building high-performance teams, enhancing user experiences, and fostering business growth.
Key Achievements:
Business Growth: Pivoted Be ROTA LTD’s business model, achieving £250,000 ARR in 12 months; led the company through to acquisition in 2022.
Customer Success: Scaled client engagement systems as Director of Customer Success and delivered consecutive YoY EBITDA growth at TTM Healthcare Solutions.
Freelance Advisor: Helped startups optimize customer retention frameworks through coaching via Sales Impact Academy and personal consultancy.
Why Partner With Me:
I thrive in dynamic, fast-paced environments, leveraging strategic vision and a customer-first mindset to deliver impactful results. From enhancing user engagement to streamlining operations, I bring the expertise startups and scale-ups need to unlock growth and success.More...
Ovidiu Nicoara
Digital Marketing Expert@Serenix
Verified
Ovidiu Nicoara is a seasoned digital marketing expert currently serving at Serenix company. Equipped with a deep understanding of online marketing strategies and digital platforms, Ovidiu has helped numerous businesses achieve their marketing goals. He specializes in various aspects of digital marketing, including SEO, SEM, social media marketing, content marketing, and web analytics. His ability to analyze market trends and customer needs and adapt marketing efforts accordingly sets him apart in the industry. Ovidiu's passion for digital marketing, coupled with his dedication to driving business growth, has made him an invaluable asset to Serenix company. His expertise has been instrumental in implementing effective marketing strategies, enhancing brand visibility, and increasing customer engagement.More...